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Company

Return Policy

Contact Information

Corporate Membership & Accolades

How To Place An Order

Trade Shows

Terms

Product Warning

Shipping

Limited Warranty

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Company
Lifesaving Systems was formed in 1980 with the goal of becoming the world’s premier supplier of helicopter and marine rescue equipment.  Today, the LSC product line includes over 300 rescue and survival related items, ranging from helicopter hoistable litters, harnesses and baskets to inflatable life jackets.  All equipment is constructed to withstand the harsh conditions encountered in marine rescue operations.  Simplicity and ease of maintenance are inherently designed into each product.  In house manufacturing and design capabilities include sewing, RF welding, and stainless steel fabrication & specialty hardware.

As well, LSC is a leading distributor for quality products manufactured by Stearns Inc, ACR Electronics, Cyalume Technologies, Pelican Products, Aqua Lung/US Divers, Sea Vision, and 3M.  The distributed items complement our own manufacturing capabilities, and enables LSC to consistently meet the demands of our domestic and foreign customers with outstanding service and attention.

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Contact Information
All questions and inquiries may be directed to LSC by:

Phone:

813-645-2748

Fax:

813-645-2768

Mail:

Lifesaving Systems Corporation
220 Elsberry Road
Apollo Beach, FL  33572

E-Mail:

info@lifesavingsystems.com

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How To Place An Order

1.

Fax your orders 24 hours a day to 813-645-2768.

2.

Phone in your order to 813-645-2748, Monday thru Friday, 8AM - 5PM EST.

3.

E-Mail LSC at:  sales@lifesavingsystems.com

4.

Mail your order to:

Lifesaving Systems Corporation
220 Elsberry Road
Apollo Beach, FL  33572

5.

On-line Ordering:

US Military and Federal Government buyers may purchase on-line using the following government websites:

GSA Advantage   (limited to GSA contract items)

DOD E-Mall   (Most items available)

* Product availability is not provided at either website.
   For current  product availability please contact LSC directly.

Note:  When faxing or sending your order to LSC be sure to include the following information:

  • LSC part numbers and product descriptions.

  • Item quantity, size, color, and markings if applicable.

  • Complete ship-to address.  A physical location is required for UPS shipments.

  • Point of contact & daytime telephone number.

  • Method of payment:  Visa, Mastercard, COD, Prepay, or Net 30 (when applicable).

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Terms
Government, Police, Fire Depts:

  • Net 30 Days, COD, VISA, or MasterCard.

  • If TAX EXEMPT, provide LSC with your exempt # on proper form. If not exempt, allow for current Florida tax rate.

  • In stock items shipped the next day.

  • Minimum order requirement is $20.00.

  • U.S. Dollars only.

Businesses & Individuals:

  • VISA, MasterCard, Prepay, or COD. If COD, cash collection only (cashier's check or money order); also, LSC does not absorb COD fees.  If prepaid with a business or personal check, please allow ten business days before shipment is released.

  • Minimum order requirement is $20.00.

  • U.S. Dollars only.

** Terms and conditions are subject to change without notice.

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Shipping

LSC offers free shipping on most orders.

  • Orders shipping within the contiguous U.S. (48 States) and totaling $100 or more in merchandise value qualify for free shipping via UPS ground service.  Some exceptions apply.

  • Orders shipping within the contiguous U.S. (48 States) and less than $100 in merchandise value will be assessed a flat $15.00 shipping fee.

  • Free shipping does not apply to the rigid Medevac Litter (#404 series), Rescue Basket (#499), and aviation life rafts (#295, #296, & #297).  Individual shipping quotes will be offered for these items based on quantity and destination.

  • Shipping charges for any other form of transportation (air, motor freight, Post Office, etc.), or shipments outside the contiguous U.S., will be charged to the customer.

  • International shipments will be charged a $50 handling fee when the order is less than $2500 in merchandise value.  This fee will be waived on orders exceeding $2500.  These orders will be shipped freight/duty/customs collect.  Please include shipping instructions with your order and specify door-to-door or door-to-airport service. Otherwise, LSC will ship via the most economical air freight carrier.

  • Please provide a physical street address for delivery.  A Post Office Box address can only be utilized when shipping via the U.S. Postal Service within the U.S.

  • Please provide LSC with a daytime number, fax number, and point of contact at the delivery destination in the event a question arises pertaining to your order.

  • All products shall be inspected by the customer immediately upon receipt.  Any shipping discrepancy must be reported to LSC within 10 business days of receipt.

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Return Policy

  • All returns must be authorized by LSC.  Approved returns must be shipped freight prepaid and must contain the LSC Return Authorization Number.  LSC will not accept returns after 30 days from shipment.

  • Custom printed orders are not returnable, so please ensure correct size and color selection when ordering.

  • There is a 15% Restocking Fee on merchandise accepted back into inventory.  To be accepted back into inventory the item must be returned in new and unused condition, within original packaging and must include all components and instructions as originally provided with the item.

  • All sales of the following specified items are final.  Listed items may only be returned for warranty repair or replacement.

    • Special Order items (products ordered on your behalf).

    • EPIRBs, PLBs and other radio Beacons.

    • Polycon Communication System.

    • Life rafts and Law Enforcement Emergency Platform (LEEP).

    • Custom marked equipment.

    • Pyrotechnics (flares, signaling smoke, etc.)

  • Product defects will be resolved under LSC's or the manufacturer's warranty policy.

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Corporate Membership and Accolades

  • Lifesaving Systems is a corporate member of the SAFE Association and remains active in the East Coast Chapter of SAFE. The Association is dedicated to ensuring personal safety in land, sea, air and space environments.

  • In March of 2002, LSC was announced the 2002 Prime Contractor of the Year for Region IV by the US Small Business Administration. It is a great honor to receive such recognition, and the staff of LSC is extremely proud of the achievement.

  • For the years 2002, 2003, & 2006 LSC obtained "Best Value Gold Medalists" recognition from the Defense Supply Center Richmond (DSCR).  The recognition is determined by the Automated Best Value System (ABVS) which collects a vendor's past performance data and translates it into a numeric score, ranging from zero to a perfect 100. Only those contractors with a perfect score of 100 receive gold medal recognition.

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Trade Shows
Lifesaving Systems will be attending/exhibiting at the following trade show(s):

To Be Advised
Check again for added events.

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Product Warning
The products offered for sale by LSC are of a rescue and survival equipment nature. Inherent to all rescue and survival environments is an increased risk of injury and/or possible death to an individual or group of individuals. The equipment advertised within this website, other LSC publications or offered by LSC is intended to aid the professional rescuer(s) and/or survival victim(s).  However, the risk of injury or death can not be completely eliminated or foreseen. Equipment training, including continued proficiency reviews and maintenance, is vital to the proper and safe use of all rescue and survival type equipment. It is the responsibility of the purchasing and end-user organization or individual to define the operational procedures and safety guidelines associated with the proper utilization, maintenance (including service life) and storage of the rescue and survival equipment. All individuals must be thoroughly trained and familiarized with the intended purpose, correct use and function of the equipment.  Failure to do so may result in serious injury or death.

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Limited Warranty
All LSC Products are warranted to the first consumer purchaser to be free from defects in material or workmanship for a period of one year, with the exception of electronic products which shall contain this same material/workmanship warranty for a period of 90 days, from date of purchase.  Any item found to be defective within that period will be replaced without charge, provided that (1) the product was not misused; (2) its failure resulted from a defect in workmanship or material and not from damage in transit or damage due to corrosion or abrasion or other wear normally to be expected in the use of the product involved; (3) the product is delivered to LSC at the business address, together with proof of purchase; and (4) this warranty is superseded and invalidated if repairs are attempted by anyone other than LSC.  No other expense or liability will be assumed by LSC.  Purchaser's remedies with respect to any product sold by LSC that is found to be defective because of LSC's breach of the above warranty, expr
ess or implied, or because of LSC's negligence, shall be limited exclusively to the right of replacement of such defective product.  In no event shall LSC be liable for claims (based upon breach of contract, breach of express or implied warranty, negligence or any other reason) for any damages whether direct, immediate, foreseeable, consequential or special or for any other expense incurred by reason of the use or misuse, sale or fabrication of products which do not conform to this warranty.  Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to purchaser.  This warranty gives the purchaser specific legal rights, and purchaser may also have other rights which vary from state to state.

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Copyright ©2008 Lifesaving Systems Corporation.  All rights reserved.